Privacy policy
This Privacy Policy explains how Belvarden, operated by BELVANA LTD ("we", "our" or "us"), collects, uses and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in accordance with applicable data protection and privacy laws.
Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (securely processed through payment providers)
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders or inquiries
- To provide customer support
- To improve our website and services
- To prevent fraudulent transactions
- To comply with legal obligations
Payment Security
All payments made on Belvarden are securely processed through trusted third-party payment providers. We do not store your full payment details on our servers.
Cookies
Our website uses cookies to improve your browsing experience and to understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Analytics and performance tracking
- Personalization of content and advertisements
You can disable cookies through your browser settings if you prefer.
Sharing Your Information
We may share your information with trusted third-party service providers that help us operate our business, such as:
- Payment processors
- Shipping and logistics providers
- Web hosting providers
- Analytics services
These partners are required to protect your information and only use it for the services they provide to us.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including meeting legal, accounting or reporting requirements.
Your Privacy Rights
Depending on where you live, including under US state privacy laws (such as the California Consumer Privacy Act) and UK data protection law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information, where applicable
- Object to or restrict certain processing activities
- Not be treated unfairly for exercising your privacy rights
To exercise these rights, please contact us using the details provided below.
If you are located in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Company Name: BELVANA LTD (trading as Belvarden)
Address: 21a Sterling Way, Liverpool, United Kingdom, L5 2PT
Email: contact@belvarden.com
Phone: +1 986 294 9422
Hours: Monday – Friday, 9:00 AM – 6:00 PM
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will always be published on this page.